VENDMORA LLC – Return & Refund Policy: Your Satisfaction, Guaranteed! 🌱

At VENDMORA LLC, we believe your space deserves more than ordinary, and that includes your shopping experience. We want you to absolutely love your new home and garden additions. If, for any reason, you’re not completely thrilled with your purchase, our hassle-free return and refund policy is designed to make things right. We’re confident you’ll love our sculptural coffee tables and other unique pieces, but we want you to shop with complete peace of mind. That’s why we offer a generous 30-day return window with FREE return shipping!

1. Return Policy Overview: Love It or Return It!

We offer a 30-day return window from the date you receive your order. If you’re not completely satisfied, you can return your item for a full refund or exchange. We believe in our products, and we stand behind them. We even cover the return shipping costs, so you have absolutely nothing to lose! 🥰

2. What Can Be Returned? (Almost Anything!)

We want to make returns as easy as possible. Most items purchased from VENDMORA LLC can be returned, provided they meet the following conditions:

  • Returned within 30 days of the delivery date.
  • In its original packaging, or securely packaged to prevent damage during return shipping.
  • Unused and in resalable condition (unless the item is defective).

Items that show excessive wear and tear or damage not resulting from a manufacturing defect may not be eligible for a full refund. But, don’t worry, we’re reasonable and will work with you to find a fair solution!

3. Return Process: Easy as 1-2-3!

Returning an item is super simple:

  1. Initiate Your Return: Contact our friendly customer support team at support@vendmora.us or call us at +1 3033201001 (Monday-Friday, 9 AM – 5 PM EST). Let us know you’d like to return an item and provide your order number.
  2. Receive Your FREE Return Label: We’ll email you a prepaid shipping label and detailed instructions on how to package your return.
  3. Ship Your Item: Pack your item securely (ideally in its original packaging) and attach the return label to the outside of the box. Drop it off at your nearest authorized shipping location (e.g., FedEx, UPS, USPS).
  4. Relax and Wait for Your Refund: Once we receive your returned item and verify its condition, we’ll process your refund promptly.

4. Refund Methods and Timeframes: Quick & Painless!

We’ll process your refund as quickly as possible, typically within 5-7 business days of receiving your returned item. Refunds will be issued to the original payment method used for the purchase. You’ll receive an email notification once your refund has been processed.

5. Exchange Policy: Find Your Perfect Match!

Need a different size, color, or even a completely different style? No problem! We offer easy exchanges. Just contact our customer support team at support@vendmora.us or call us at +1 3033201001 (Monday-Friday, 9 AM – 5 PM EST) to arrange your exchange. We’ll help you find the perfect item to complement your space. We will cover the shipping cost for the exchanged item back to you. 🥰

6. Return Shipping: On Us! (It’s FREE!)

That’s right! We provide FREE return shipping for all eligible returns within the 30-day return window. We’ll email you a prepaid shipping label, so you don’t have to worry about any extra costs. We believe in making the return process as convenient and stress-free as possible.

7. Damaged or Defective Items: We’ve Got You Covered!

In the unlikely event that your item arrives damaged or defective, please contact us immediately at support@vendmora.us or call us at +1 3033201001 (Monday-Friday, 9 AM – 5 PM EST). We’ll work with you to resolve the issue quickly and efficiently. We may request photos of the damage to help us assess the situation. We’ll either send you a replacement item or issue a full refund, depending on your preference. Your satisfaction is our top priority! 👍

8. Non-Returnable Items: A Few Exceptions

While we strive to accommodate all returns, there are a few exceptions:

  • Custom-made or personalized items (unless defective).
  • Items marked as “Final Sale” (these are clearly indicated at the time of purchase).
  • Gift cards

9. International Returns: We’re Here to Help!

For international orders, please contact our customer support team at support@vendmora.us for specific return instructions. Return shipping costs for international orders may vary and will be discussed on a case-by-case basis.

10. Contact Information for Return Questions: We’re Here to Assist!

Have questions about our return and refund policy? We’re happy to help! Contact us:

We’re committed to providing you with exceptional customer service. Shop with confidence at VENDMORA LLC! Your space deserves more than ordinary, and so do you. Start exploring our collection today! ✨